Process Consultation Wheel

Decision Making Criteria & Processes – Action Management Associates

Decision making strategies using objective criteria.

In some business situations, a structured decision making process is not used because the individuals making the decisions value personal agendas over organizational health and they do not want to consider all their potential options and relevant criteria. In other contexts, the fear of being blamed for a “wrong” decision prompts managers to avoid using decision-making criteria in an effort to limit their options—making a safe choice preferable to determining the best choice.



Action Management’s proven decision making process enables individuals to incorporate both facts and feelings when making decisions. Our decision making techniques include a matrix for choosing among or between alternatives or ranking alternatives when it is likely that more than one option will be implemented. Our easily-used decision making process is beneficial when individuals are facing decisions that are complex or when a decision will profit from the visibility a defined process can provide.

Action Management’s decision making strategies involve the use of both rational and creative techniques. We recognize that all decisions involve both risk and uncertainty and the best solutions grow from the effective evaluation of many alternatives against defined criteria. The use of a formalized, structured decision making process using defined criteria can prevent managers from making decisions with inadequate information resulting in solutions that often fail to achieve their intended objectives.

Creative Problem Solving | Problem Solving Training | Decision Making | Teaching Critical Thinking Skills | Critical Thinking